ISHPI Appraised at CMMI Services Maturity Level 3

Suffolk, VA Ishpi Information Technologies, Inc. (DBA ISHPI) is pleased to announce that it has  been appraised at Maturity Level 3 of ISACA’s Capability Maturity Model Integration (CMMI®) for Services (CMMI-SVC ML3). The appraisal was performed by ATKinson Organizational Transformation Team (ATKOTT).

CMMI is a proven, outcome-based performance model and the globally accepted standard for improving capability, optimizing business performance and aligning operations to business goals.

An appraisal at Maturity Level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools and methods. The organization’s set of standard processes, which is the basis for Maturity Level 3, is established and improved over time.

ISHPI is now one of a select few companies in the United States to hold a combination of CMMI-SVC ML3 and CMMII-DEV ML5 ratings, demonstrating our capability for high performance, and ability to provide our customers with more predictable, lean, flexible, and cost-effective products and services. In addition, ISHPI maintains the following ISO certifications: ISO 9001:2015, 20000-1:2018, and ISO 27001:2013.

Why is our CMMI-SVC ML3 important for our customers?

ISHPI is dedicated to continuous performance improvement and producing the highest quality of products and services. ISHPI uses organizational standards and tailoring to address project and work specific characteristics to achieve both project and organizational performance objectives. ISHPI’s comprehensive library of reusable and modular objects, finely honed through past lessons learned, enable our projects to deliver the agreed scope within budget, on or ahead of schedule, and right the first time, which gives a great experience for customers.

“We have been unwavering in our mission to continually improve upon the quality services and security we provide our clients” said, James L. Diggs, ISHPI’s Sr. Vice President and Chief Operating Officer. “This is just another step in our overall initiative to continuously improve so we can deliver the quality services and security our clients have come to expect and deserve. Our CMMI-SVC ML3 rating is an impressive augmentation to our ISO 9001:2015, 20000-1:2018, and ISO 27001:2013 certifications.”

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